46 El Pueblo Rd, Scotts Valley, CA | Directions 95066-354237.054409 -122.009603
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We recently had Knox Roofing tackle our 25+ year old roof. We received a quick appointment (within 3 days) and a very fair estimate. We obtained several other quotes from local businesses as well as from a local big box store (a total joke, but that's another review) which actually were fair but all were more expensive except one and/or not clear in their appraisals. Warren's estimate was prompt, fair, and concise and had the most comprehensive warranty. We were delayed in committing to the roof for almost a year and when we recontacted to hire him, he adjusted the bid based only on the materials increase, a couple hundred dollars which to our delight was much less than we expected. Our roof was on the books that next week and can't express how impressed we are with the work they did. During the construction, we decided to make a change (less work), and expected to have to pay for the materials with such late notice. It was adjusted from our bill immediately without any question. His employees all were punctual, polite and all about getting the work done. It was a very cold couple of days with intermittent showers (of course, the roof was off) but they worked right through, making sure exposed areas were covered as needed. Detail was very important and we saw true craftsmanship in their work. Sorry to say, that isn't seen to often anymore. Overall, we are very pleased with the quality of the business, it's owner and employees and have recommend them to friends and family.
Excellent marks for Knox Roofing. The entire process was excellent. Thanks to Robert, Warren, Rubio and all others involved.
Knox Roofing gets excellent marks for their sales team and administrative personnel. The tear off crew and installers were excellent. The field supervisor was excellent in managing the job. Finally, the clean up also did a great job. Need I say more? Thank you!
I am satisfied with the thorough analysis and bid, with the skill of the workers. The quality of the work, the speed of the work and the good communication.
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