917 Water St, Santa Cruz, CA | Directions 9506236.981539 -122.013295
Mon - Fri, 8am - 5pm; Sat, 10am - 2pm; Sun, closed
Unprofessional – With a deposit receipt on a scrap of paper and an estimate of $30 max with delivery promised in a few days the result was great work but in over 20 days with several visits and a shocking final bill of over $60. When they were told this was way over estimate and asking for a lower charge we were shouted at with a profane outburst in front of kids being told we where bad customers. Integrity and customer service are missing here.
Unethical and inept. – I ordered 5 panes of glass from Classic Glass Co. I found as was installing said glass that all 5 panes were 5/8 of an inch short. I called Classic Glass Co to report their mistake and get the glass in the size I had orderd. I was told that they would not recut the glass unless I paid for it again. I would avoid this unethical company like the rodent nest their busness smells like.
If there were a no star rating I would give it to them.
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