Palapas Restaurant & Cantina

Doesn't Recommend

003

Joined 6 years ago

Stay Away!. I,too, would give this restaurant a "zero" star if possible. Made reservations 2 days in advance, requesting

a window table. Arrived on time, but waited 15min. to be seated at a window table right next to the bar. The yelling from the 'bar was so loud, we couldn't hear our own conversation. We requested to be moved to a quieter table. Were seated next to 2 men and a woman who were as loud as the patrons at the bar. One of the men even carried an entire bottle of tequila (?) from the bar to their table. (They were certainly aware of their behavior, as they made comments like, "I guess we're too loud for them!" ) Table sevice was sporadic, because the waitress spent so much time socializing w/the obnoxious group at the next table. I hold the restaurant responsible for these rude and inconsiderate patrons. It's the restaurant's responsibility to manage guests whose drunken behavior invades the rights of others to enjoy their meal. BTW.....the food was mediocre. Certainly not worth the $250.00 we spent for 5 dinners,

Doesn't Recommend

pandyz

Joined 7 years ago

Terrible, Rude Service. "It's unfortunate that there isn't an option for zero stars. I've eaten at this restaurant a couple of times. The food was good, but the service was not. My son and his intended decided that they wanted to hold their rehearsal dinner at this restaurant. Unfortunately, we booked it. We were promised the patio. The bride's parents heard this, my significant other heard this, and the bride and groom heard this. The restaurant just called to cancel our reservation for our rehearsal dinner. The "banquet manager" told us that we were never promised anything, and that they booked a bigger party, so they bumped us. They waited a week to even let us know (yes, the "banquet manager" actually told me this when she called me), and they were rude in the extreme. We will not be visiting this establishment ever again, and if you want to make sure that you can actually hold your event on the day and at the time you've planned, be sure to choose a different restaurant. How extremely disappointing and entirely unethical behaviour for a restaurant."